Office Policies
We are open to serve you, answer questions or schedule an appointment Monday – Thursday from 8:00 am to 5:00 pm and on Friday from 8:00 am to 1:00 pm.
Paperwork
Appointments
Routine visits may be scheduled during regular office hours by calling (334) 794-1148 or request an appointment on our website.
New patient appointments generally require more time than established patients. This is because a complete medical history of the patient’s history is compiled. Medical histories may also be completed on our website and we will import these into your records.
If you are unable to keep your scheduled appointment, please call our office as soon as possible. This will permit us to use your time for another patient. Failure to do so may result in a $25.00 charge.
Prescriptions
We have a prescription line available for prescription refill requests. You may also request medication refills on our website. Be sure to give us the medication name, the dosage, and how you are currently taking the medicine. We will need your pharmacy name and their telephone number. We ask that you allow 24 hours for your request to be taken care of. However, you may check with your pharmacy to see if your prescription is ready. We will not contact you unless we have a question regarding your request.
IT IS OUR POLICY THAT PRESCRIPTIONS MUST BE REQUESTED DURING NORMAL BUSINESS HOURS.